TERMS AND CONDITIONS

HELLO!

 

If you're new here and would like to ask me anything at all, please email hello@withthiscloth.com and I'll do my very best to answer your query.

These Terms and Conditions apply to all orders for items that you place with us.  By placing an order, you accept and agree to be bound by these Terms and Conditions.  Nothing in the Terms and Conditions affects your statutory rights as a consumer or otherwise. 

 

With this Cloth is the trading name of With This Cloth Limited.  When you buy something from this Website you’ll be buying it from With This Cloth Limited and invoices and receipts will come from them. 

 

With This Cloth is registered as a company in England and Wales.  The Company number is 12064826 and our registered address is 1 Meadowlands, High Street, Cuckfield. RH17 5EL. The VAT registration number is 330170845.

We take the privacy of your details and your account seriously.  Please view our Privacy and Cookie Policy 

 

PLACING AN ORDER

 

Once you have selected your cloth and haberdashery and arrived at the checkout page you can either checkout as a guest or you can register as a customer.  Registering as a customer will allow you to pass through the process more quickly on future visits.  

 

The payment process is entirely secure, and your details are protected.  If you chose to save your card details for future purchases, you can delete them at any time by visiting the ‘your account’ section.

 

Once you have checked out, I will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number.  Following this acknowledgement if you require any information regarding your order please contact me at hello@withthiscloth.com, quoting your order number, and I will do my best to help you.  I will inform you as soon as possible by email or telephone if the goods you have ordered are not available, if I identify a product or pricing error, if I am unable to get authorisation from your credit card or if I am unable to process your order for any other reason.  

 

You will receive an email to tell you that your goods have been shipped.

 

PACKAGING

 

I try not to use plastics in the packaging.  All of the mailing bags are paper, recycled wherever possible.  Please re-use and recycle them if you can.  The more uses we can get out of our packaging, the happier we will be!

 

When you receive your order, you should inspect the goods upon receipt and check that the order is complete, according to the delivery note, as included.  If there is a problem with your order, please tell me as soon as possible.  Cut cloth is non-returnable.  You may return haberdashery for whatever reason, provided it is unused and in its original packaging.  Returns must be made within 14 days of receipt of the order.  For more details on how to return merchandise please see our Returns Policy.  Your statutory rights are not affected.

ACCURACY

I do my best to ensure accuracy across the website at all times but occasionally I make errors.  I am human!  Please accept that any errors are unintentional.   If you see something that isn’t quite right, I'd appreciate it if you get in touch at hello@withthiscloth.com and let us know.  I’ll do my best to put it right. 

 

I may revise these terms and conditions from time-to-time and without notice. Please check this page regularly to ensure you are familiar with the current version. 

 

PRODUCT DESCRIPTIONS AND PRICING

I take every care to ensure that the product descriptions and specifications of all our products are as accurate as possible.  I endeavour to be as accurate as possible in reproducing the colour of the products in the images but computer and device screens can show colours differently and new batches of recurring stock can differ slightly in shade.  Please do order a sample if you are at all unsure or contact me for advice at hello@withthiscloth and I will do my best to help you.

I reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size.  Your statutory rights will not be affected.

 

INTELLECTUAL PROPERTY

All rights, including copyright in this website and our products, are owned by With This Cloth Limited.  Any use of this website or its contents, other than for your own personal, non-commercial use is prohibited without our permission.  You may not modify, delete, distribute or post anything on this website for any purpose.

The trademarks, logos and service marks displayed on our website are the registered and unregistered marks of With This Cloth Limited and are protected by applicable trade mark laws.   We reserve fully all of our intellectual property rights.  Except in connection with browsing our website and placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, sub-license, access, modify or otherwise exploit our intellectual property without our prior consent. 

 

GOVERNING LAW AND JURISDICTION 

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

  

I hope that I’ve covered everything you need to know here, in our Delivery and Returns page and in our Privacy and Cookie Policy.  If you have any questions, please get in touch at hello@withthiscloth.com.

 

Happy shopping! 

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